Legal
Last updated: October 10, 2026
NextSigned ("NextSigned," "we," "us," or "our") operates nextsigned.com and related services. This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform.
By using NextSigned you agree to the collection and use of information in accordance with this policy.
We collect the following types of information:
Account information: When you create an account we collect your name, email address, and password. Athletes also provide their school, sport, position, city, and date of birth. We keep your date of birth private, visible only to you, anyone you have given guardian access, and NextSigned staff who support your account, and we use it to confirm that you meet our minimum age.
Profile information: Athletes may write a short bio and upload a profile photo. This content is not published anywhere. NextSigned does not operate a public athlete profile page or directory, and this information is visible only inside the athlete's own account and to anyone they have given guardian access.
Financial information: We use Stripe to process Athlete Shield subscription payments. Card information is collected and stored directly by Stripe. NextSigned never sees or stores full card numbers.
Guardian information: If an athlete links a parent or guardian, we collect the guardian's name, email address, and relationship to the athlete, and we record when that access begins and ends.
Trusted circle information: Athletes may provide the name, phone number, and email of people they designate for unscreened contact through Athlete Shield.
Call and screening information: If you subscribe to Athlete Shield, we collect the phone number of inbound callers, call duration, and (once this feature is active in production, see "Call Recording, Monitoring, and AI-Assisted Screening" below) recordings, transcripts, and automated classifications of calls placed to your dedicated Shield number.
App and device information: If you use the NextSigned iPhone app, we store a push notification token for each device you sign in on, so we can send alerts. Lock screen alerts never include call details. Call recordings play in the app by streaming from our servers for a few minutes at a time and are not saved on your device.
Pay links: If someone pays for an athlete's plan through a pay link, Stripe collects that person's name, email address, and payment details, and they become the billing contact for the subscription.
Usage information: We collect standard web analytics including pages visited, time spent on the platform, and device information to improve our service.
Communications: If you contact us for support we retain those communications.
We use the information we collect to:
We do not sell your personal information to third parties. We do not use your information for advertising purposes.
We share your information with the following service providers:
Supabase: Our database and authentication provider stores your account data and profile information on secure servers.
Stripe: Our payment processor handles Athlete Shield subscription billing. Stripe's privacy policy governs their use of your financial data.
Resend: Our email delivery provider sends transactional emails on our behalf.
IntelliLine: Powers the Athlete Shield answering service. Athletes who subscribe to Shield have their dedicated phone number provisioned and their calls screened through IntelliLine, by AI classification, by a human agent, or both depending on their tier.
Vercel: Hosts the NextSigned platform and may process request logs.
Third-party AI and workflow-automation providers: once Athlete Shield's automated call transcription, AI-assisted classification, and internal pipeline sync are active in production, call audio, transcripts, and related metadata may be processed by third-party voice, AI-model, and workflow-automation providers. As of this policy's last-updated date, these integrations are not yet active and no call data is shared with them; we will update this policy, including naming the providers involved, before they go live.
We require all service providers to maintain appropriate security standards and only use your information to provide services to NextSigned.
If you subscribe to Athlete Shield, calls placed to your dedicated Shield number may be recorded, transcribed, and reviewed, by a human agent, by automated AI classification, or both, for the purpose of screening, safety, and fraud detection.
By calling an athlete's Shield number, the caller consents to this monitoring. Where required by law, we aim to provide notice (for example, an automated message at the start of the call) that the call may be recorded before it is screened.
Call recording and monitoring laws vary by state. Some states require the consent of all parties to a call before it may be recorded ("all-party consent" states, including California, Florida, Illinois, Pennsylvania, and others). NextSigned does not provide legal advice about call-recording requirements in a specific state; if you have questions about how this applies to you, contact us at support@nextsigned.com.
Athletes under 18 may invite a parent or legal guardian to link a guardian account to theirs. We collect the guardian's name, email address, and relationship to the athlete, and we record with a timestamp when that access begins and ends.
A linked guardian may view their athlete's Shield call activity and help manage the athlete's account settings, trusted circle, and Shield subscription. Either the athlete or the guardian may end the link at any time, and access stops when they do.
A guardian who creates a NextSigned account is separately bound by this Privacy Policy and our Terms of Service.
NextSigned does not publish athlete information. There is no public athlete profile page, no athlete directory, and no way for a visitor to nextsigned.com to browse or search athletes.
Your name, school, sport, position, city, bio, profile photo, email address, phone number, Shield number, call activity, and payment information are never publicly visible. Account information is visible to you, to any guardian you have linked, and to NextSigned and IntelliLine staff who need it to operate the service.
We implement industry-standard security measures to protect your information:
No method of transmission over the internet is 100% secure. While we strive to protect your information we cannot guarantee absolute security.
We retain your account information for as long as your account is active. When you delete your account (in Settings on the website or in the app), we delete your profile, date of birth, trusted circle, guardian links, call transcripts and recordings, and your sign-in right away. A few things are kept for a limited time:
Calls flagged as risky are kept for up to a year without your name or contact details, so we can track callers who target athletes.
Your Shield number is held for 30 days so you can keep it if you come back, then released.
A minimal billing record (an anonymous account identifier, our payment processor's customer and subscription identifiers, and any refund amount) is kept for 90 days for billing disputes, then deleted. Stripe, our payment processor, keeps payment and invoice records as the law requires, generally up to 7 years.
If you use Athlete Shield, call transcripts, AI-generated summaries, and related metadata are retained for as long as your Shield subscription is active plus a limited period afterward for safety and audit purposes, and may be retained longer where necessary to investigate a safety or fraud concern.
A profile photo you upload is deleted from our storage when you delete your account.
You have the following rights regarding your personal information:
Access: You can view and update your profile information at any time from your account settings.
Correction: You can correct inaccurate information through your account settings or by contacting us.
Deletion: You can delete your account at any time in Settings on the website or in the NextSigned app, which takes effect right away, or by contacting support@nextsigned.com, which we process within 30 days. Section 8 lists what is kept and for how long.
Portability: You can request a copy of your personal data by contacting us.
Guardians: A guardian may request a copy of, or the deletion of, information linked to their guardian relationship with an athlete by contacting us, subject to our ability to retain records we are required to keep for legal or compliance purposes.
California residents have rights under the California Consumer Privacy Act (CCPA/CPRA) including the right to know what personal information is collected, the right to deletion, and the right to opt out of sale (we do not sell personal information). Residents of other states with comparable consumer privacy laws (including Virginia, Colorado, Connecticut, and Utah) have similar rights, which we honor on request regardless of your state of residence.
NextSigned uses cookies and similar technologies to:
You can control cookies through your browser settings. Disabling cookies may affect your ability to use certain features of the platform including staying logged in.
NextSigned and Athlete Shield are intended for use by college and high school athletes. We do not knowingly collect personal information from children under 13, and our registration flow asks for date of birth and does not allow anyone under 13 to create an account. If we learn that a child under 13 has created an account, we will terminate the account and delete the associated personal information, except where retention is required by law.
Users between the ages of 13 and 18 may use NextSigned. We encourage minor athletes to invite a parent or guardian when they create their account (see "Guardian Access and Minor Athletes" above), even though doing so is not required to create an account.
If you are a parent or guardian and believe your child under 13 has provided us with personal information, please contact us at support@nextsigned.com and we will delete it.
NextSigned does not broker Name, Image, and Likeness deals and does not process payments for them. Athletes are responsible for complying with applicable NCAA rules, state NIL laws, and the federal NIL framework effective August 1, 2026.
Athletes are responsible for reporting NIL income to their institution's compliance office where required by their school's policies. NextSigned does not provide tax or legal advice.
We may update this Privacy Policy from time to time. We will notify you of significant changes by email and by posting the updated policy on this page with a new "Last updated" date. Your continued use of NextSigned after changes become effective constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or how we handle your information please contact us:
Email: support@nextsigned.com Website: nextsigned.com